FREQUENTLY ASKED QUESTIONS
Where do you ship?
Currently, we ship in the United States and U.S. Territories but we’re working on shipping worldwide soon. Sit tight and sign up for our newsletter to receive company news like new shipping destinations.
When will I get my products?
Your products will ship within 72 hours from when you receive your confirmation email and you will receive them usually within 3-5 business days. We also have an expedited shipping option available if you want your products sooner!
I haven’t gotten my order, what should I do?
If you haven’t received your order within 10 days of ordering please contact info@blumbody.con so that our customer care ambassadors can help.
What is your return policy?
We want you to enjoy Blumbody products as much as we enjoy creating them. If for any reason you are not satisfied with your purchase, we’re here to put it right.
Please read through our Returns Policy below and contact us so our Blumbody team can help you:
Products can be returned within 45 days for a refund or exchange.
If contacting us for a return, refund or exchange please include your Order number in your email.
If you would like to return products due to a change of mind, we ask that you cover your return shipping fees.
We cannot accept returned goods that have been used.
If you believe there is something wrong with your order or products, please contact us at info@blumbody.com and we will help you to find a solution.
If you have received the incorrect product order, please do not open the sealed package and contact us within 30 days and we will ensure you get the right product at our cost.
Any refunds granted will be refunded to the same credit card or PayPal account within 10 business days.
Please email any returns and refund enquiries to info@blumbody.com
What are the ingredients of the Face Smoothing Patches?
The Facial Smoothing Patches are made of PE film and a medical-grade glue (acrylates copolymer adhesive) which adheres to your skin keeping it stretched and firm, preventing frowning and the appearance of facial expression lines.
All the ingredients are hypoallergenic and used for tens of years in the medical industry.
What are the ingredients of the Silicone Chest and Neck Smoothing Pads?
The Chest and Neck Smoothing Pads are made from silicone with a medical use adhesive. They adhere to your skin creating a microclimate that naturally hydrates the skin smoothing the lines. With consistent use, you can smooth already formed wrinkles and prevent new ones from appearing.
How do your Face Smoothong Patches work?
The Face Smoothing Patches work mechanically by keeping your skin firm and stretched and in time smoothing the existing lines. Also, the patches work by preventing new lines from forming, that is the reason why we recommend using them during the night when sleep lines tend to form, and in time these transform into wrinkles.
How do your Silicone Chest and Neck Pads work?
The Blumbody Chest and Neck Smoothing Pads are creating a microclimate that naturally hydrates the area they are placed on, thus moisturizing the skin and in time diminishing the wrinkles. They are more rigid and they keep the skin firm while sleeping preventing the appearance of new lines.
Are the Patches and Pads safe to use when breastfeeding or pregnant?
While our products are completely safe and manufactured using the highest standards, we recommend consulting a medical professional if you are pregnant or breastfeeding prior to use.
Who can use Blumbody Products?
Our customers and fans have a wide age range. Our products can be used as a line of defense against the signs of aging. They help to prevent the appearance of wrinkles but are also effective at improving the appearance of deeper wrinkles, especially over time.
How can I reach you?
You can contact us through our email address: info@blumbody.com
How can I unsubscribe from the newsletters?
At the bottom of each newsletter you will find an "unsubscribe" button that you can use to unsubscribe.